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Xactimate is a billing and estimating software program that benefits all parties involved in remediation. After water, fire, or mold damage occurs, it's critical that restoration work begin as soon as possible, but the process of estimating repair costs and obtaining insurance approval often causes delays. To understand the benefits of the software, it’s helpful to know a little about how that process works.
-A restoration company assesses the damage and creates a written estimate of mitigation and repair costs.
-The insurance company reviews the estimate to ensure that the costs are reasonable and covered under the property owner’s policy. The insurance company may approve the estimate or may request that some charges be adjusted.
-Cleanup work usually doesn’t begin until the estimate is approved. This ensures that restoration contractors will be paid for their work and that property owners won't be out-of-pocket.
-Xactimate improves the speed and accuracy of this process for both restoration contractors and insurance adjusters.
Xactimate’s specialized software streamlines the estimating process. Rather than creating an invoice from scratch, contractors need only input square footage and other details into pre-formatted templates. The program also includes built-in details that contractors sometimes overlook when writing flood estimates. For example, while a contractor may ordinarily charge a certain amount for “removing carpet,” the software recognizes that removing wet carpet requires more time and labor than removing dry carpet and adjusts the cost accordingly.
The program also benefits insurance adjusters due to its familiar format: nearly all major insurers use Xactimate’s software. Because adjusters are comfortable with the software’s format, terms and wording, they can move quickly through estimates without getting tied up in unfamiliar fine print, leading to faster claim approval. Restoration companies in Dallas, TX that don’t use Xactimate’s program in-house often utilize third-party billing and estimating services in order to take advantage of the software’s benefits. Time is key when dealing with water damage, and Xactimate is an invaluable tool for getting restoration underway as quickly as possible.