Get paid like the big guys, with respect.
It’s like having your own AR department, without the payroll expense.
An insurance company is tasked with the job of assessing and evaluating claims, ensuring that funding goes to jobs that fit the owner’s policy. At times, agents may feel it necessary to refuse funds for projects that may not seem to meet the needed requirements. When this happens, restoration companies in your area may appeal the judgment. During this discussion, it’s important to consider the following four things:
Policies note specific reasons for coverage; therefore, an insurer may deny something that does not match the language or phrasing of the legal document. In your dispute, be sure to align your request to meet the expectations the insurer requires.
For difficult cases, you may seek specialist assistance. Consider collaborating with an insurance claims company such as Net Claims Now. Financial institutions such as these work daily with insurance organizations. Their relationships and knowledge assist in expediting the process.
Start with the paperwork from the insurance company, reading over the reason for the denial. Then, continue the conversation always in written form. Phone calls lack verification and evidence, but email trails solidify when and what was said. These may be used to support your claim.
Approach this issue from a professional standpoint, avoiding hostile or angry language. While frustration is likely building, these emotions are unlikely to resolve the concerns. Remain polite in communications, and seek to understand the other side. In addition, forming working relationships with a company could assist in future recovery cases as well.
While it may be frustrating to receive a denial notice from an insurance company, there are solutions. Request a reassessment of the claim, and review all of your communications. Tweak some things on your end, and try to match the language and expectations mandated from the insurer.